Accessibility Statement
Effective Date: January 1, 2024
Vista Dental is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Our Commitment
Vista Dental strives to ensure that its website is accessible to people with disabilities in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. We believe that all of our patients—regardless of ability—deserve equal access to dental care information and appointment scheduling.
Conformance Status
We are actively working to achieve and maintain conformance with WCAG 2.1 Level AA. Our ongoing accessibility efforts include:
- Alt text provided for all informational images
- Sufficient color contrast throughout the site
- Keyboard-navigable interface elements
- Clear, descriptive link text
- Responsive design that works across all devices and screen sizes
- Forms labeled clearly with accessible field descriptions
- Consistent navigation structure across all pages
Physical Accessibility
Both of our dental offices are designed to be fully accessible to patients with physical disabilities:
- Wheelchair-accessible entrances and operatories
- Accessible restroom facilities
- Free parking including ADA-designated spaces
- Staff trained to assist patients with disabilities
- Accommodations for patients with hearing or vision impairments available upon request
Assistive Technology
Our website is designed to be compatible with common assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Voice recognition software
- Alternative input devices
Known Limitations
While we strive for full accessibility, some older content or third-party tools embedded on our site may not yet meet all accessibility standards. We are working to address these limitations as quickly as possible.
Request an Accommodation
If you need assistance accessing any information on our website, require an accommodation for an appointment, or would like to report an accessibility barrier, please contact us:
Vista Dental of Chicago
4641 W. Foster Ave, Chicago, IL 60630
Phone: (312) 584-0041
Email: [email protected]
TTY: Please use 711 (Illinois Relay Service)
Vista Dental of Skokie
3602 W. Touhy Ave, Skokie, IL 60076
Phone: (847) 737-9702
Email: [email protected]
TTY: Please use 711 (Illinois Relay Service)
We aim to respond to accessibility requests within 2 business days.
Feedback
We welcome your feedback on the accessibility of the Vista Dental website and offices. Your input helps us improve the experience for all patients. Please do not hesitate to contact us with concerns or suggestions.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
